We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, and Malaysia, with almost 2000 schools as customers. Our mission is to revolutionize early childhood education through technology and provide innovative, scalable solutions to our customers.
Title: Sales Support Executive (Contract)
Location: Malaysia
Department: Sales & Marketing
Contract Duration: 3 months (fixed-term, project-based), with potential to extend for a further 3 months
We're launching into new segments (enrichment, tuition, after-school, K12) and have a backlog of prospects that need to be worked through. We're looking for someone to run outbound calls, clear this backlog, and book qualified presentation slots for the sales team — so our sales executives can stay focused on running presentations and closing, rather than on initial outreach. This is a focused engagement tied to this launch push, with room to extend depending on ongoing need.
What You Will Be Doing
Make outbound cold calls to a defined list of prospects in Malaysia and Indonesia (Singapore to follow), prioritizing backlog and new-segment leads
Introduce LittleLives and gauge basic interest and fit
Schedule and coordinate product presentation appointments for the sales team
Maintain accurate call logs and appointment records in the CRM
Follow up on non-responsive contacts to maximize connect rates
Hand off qualified, scheduled appointments to the relevant sales executive with basic context
What We Are Looking For
Prior experience in telemarketing, telesales, or B2B cold calling preferred
Comfortable making high-volume outbound calls daily
Good spoken English and Bahasa Malaysia required; Bahasa Indonesia a plus given Indonesia coverage
Basic CRM familiarity (training will be provided if needed)
Confident phone manner, resilient to rejection, organized with follow-ups
Available for the full contract period, with flexibility to extend if the role continues
Location: