We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, and Malaysia, with almost 2000 schools as customers. Our mission is to revolutionize early childhood education through technology and provide innovative, scalable solutions to our customers. With a team of 60 talented individuals, we are committed to transforming the way education is delivered in the Southeast Asian region and beyond.
Our DNA: What We Need From You
To thrive in this developing environment, you must live by our code:
High Agency & Accountability: Don't Blame, Solve. Since we are still figuring things out, things will break. You spend zero energy pointing fingers and 100% on finding the cure. You Own it all as the Directly Responsible Individual.
Simplicity with Depth: Design for ease, think with depth. You apply band-aids for immediate support, but you never lose sight of resolving the root cause for long-term stability.
Sense of Urgency: Feel the heat. When a customer struggles, you own that pressure until the pain is gone.
One LittleLives: Cover your team. Be a supporter, not an observer. Flag the blockers, then pass the ball.
Title: QA Lead (Stabilization Mission)
Location: Hanoi
Department: Engineering
Reports to: Engineering Lead
The mission
Eliminate recurring production incidents
Rebuild regression foundations
Design system-level quality controls
Strengthen transactional and data integrity
Turn QA from reactive to preventive
If you’ve stabilized a messy ERP, finance system, or workflow-heavy SaaS before — this will feel familiar.
The Reality Check: We are looking for a battle-tested Senior QA Lead to lead a system stabilization mission.
Our platform powers 10=600+ schools across multiple countries. It handles student lifecycle, operations, billing, payments, reporting, and complex data flows.
We are past the early-stage chaos. Now we need to rebuild quality foundations properly.
This is not a maintenance role. This is a stabilization leadership role.
What You Will Be Doing
Stop Production Incidents at the Root
Identify systemic defect patterns
Design invariant checks (data consistency, transaction integrity)
Build reconciliation validation
Prevent recurrence, not just detect bugs
Own End-to-End Platform Quality
Student enrollment & lifecycle
Class & attendance management
Billing & payments
Reporting & analytics
Integrations & webhooks
Data migration & legacy imports
This role sees the whole system — not just UI.
Hands-On Technical Validation
Write SQL to validate data integrity
Test transactional atomicity
Verify idempotency of background jobs
Test edge cases that break real operations
Participate in root cause analysis during incidents
Elevate the QA Team
Mentor and upgrade team capability
Introduce structured test matrices
Move QA from manual execution to system thinking
Build quality metrics leadership can rely on
What We Are Looking For
Having 5+ years QA experience
Experience stabilizing a finance-heavy or workflow-heavy system
Having strong understanding about below areas:
Data consistency
Transactional systems
Complex state transitions
Confidence reading logs, querying DBs, and challenging assumptions
Experience designing regression automation, not just executing tests
Interview Process
Round 1: Role Challenge
Round 2: Team Interview with Engineering Lead and CPO
Compensation and Benefits
Competitive Salary
15 days of annual leave and 1 birthday leave per year
Social insurance and private VBI insurance
Yearly performance bonus
Flexible working mode (hybrid/remote)
Welfare benefit up to 400,000 VND/pax/month
Annual mid-year company retreat
Work equipment with MacBook provided
Location:
Hanoi Office: 189 Nguyen Ngoc Nai, Phuong Liet, Ha Noi
HCM: 100% Work From Home